Frequently Asked Questions:
What is better for me - Highback or midback?
The features and lumbar support are identical in both Midback and Highback Get One chairs. It is important to note that the crucial area to feel support is in your lower back - even if you are suffering from upper back or neck & shoulder discomfort. A well supported lower back, combined with correct positioning of the workstation, will keep your head and cervical spine in the correct alignment and pain-free. The Midback generally finishes at shoulder height, the Highback midway up the head. If you like to sometimes lean back when speaking on the phone or reading, then the Highback will be enjoyed. If you prefer not to have anything behind the head, then the Midback is for you.
Why Should I choose the Get One over any other chair?
The back support of the Get One was designed according to the angles of your lumbar spine and provides the optimal support to maintain a neutral position. This allows you to maintain the correct posture while working. The backrest also comes more forward than most chairs so that you can have constant support. The muscles of your body can then relax and will not fatigue. Musculoskeletal problems such as lower back pain, neck pain and headaches are caused by fatiguing muscles which then go into spasm which ultimately results in pain. The Get One prevents this situation from occurring by providing much needed support.
Can I get my chair in any fabric?
The chair is upholstered in a standard highly durable fabric in a wide range of colours, however you can select any fabric or leather which we can then quote you on.
As a business owner, how is the Get One chair going to help improve the productivity of my employees?
We make the assumption that our staff are comfortable & efficient. The reality is that most people are uncomfortable & therefore not as efficient as they could be! With the increase in the time spent in front of computers, there has been a resultant increase in levels of worker discomfort and musculoskeletal pain and injury. The Get One provides the perfect support and comfort so that employees can work more efficiently and take less time off. Read our research done on the increase of the efficiency of workers. The study which was conducted to test the impact of the Get One chair on performance revealed a 30.7% increase within 4 weeks of using the chair.
What is the visitor's chair used for?
The visitor’s chair is designed with the same lumbar support and provides an extremely comfortable chair for guests or for a waiting area.
Why do I need height adjustable armrests?
Armrests are important to provide support for your arms so that your shoulders can be completely relaxed. Height adjustability allows the user to adjust the position to suit individual height and is a function of the height of the chair in relation to the desk surface and keyboard. It is important that you can bring the chair in close to the desk so that you are not “reaching” for your computer. Armrests should therefore be positioned so that they fit below or above the desk surface.
How can I clean my chair if it gets dirty?
The upholstery is very easy to clean, just wipe with a damp cloth or use dry upholstery cleaners available from most retail outlets.
Does the chair have a guarantee?
The Get One comes with a 5 year guarantee on all the parts excluding the fabric. If the problem can be fixed on site, it will be done so by one of our representatives. If the problem needs to be fixed in factory, it will be sent back and returned as soon as possible.
How do I set myself up in the chair?
Visit our ergonomic set up section to get advice on the optimal workstation set up and how to adjust your chair correctly.